Return & Refund Policy

Last updated: January 15, 2026

This Return & Refund Policy applies to all purchases made from WarehouseMart.

1. Eligibility for Returns

Returns are accepted only if:

• The item is damaged, defective, or incorrect
• The issue is reported within 7 days of delivery
• The product is unused and in original packaging

2. Non-Returnable Items

The following items are not eligible for return:

• Clearance or discounted items
• Custom or special-order products
• Used or damaged items due to customer handling

3. Return Process

To request a return, please contact our support team with your order number and reason for return. Returns without prior approval will not be accepted.

4. Refunds

Once the returned item is inspected and approved, refunds will be processed within 7–10 business days. Refunds will be issued to the original payment method.

5. Shipping Costs

Shipping charges are non-refundable unless the return is due to our error (wrong or defective item).

6. Wholesale Orders

Due to the nature of wholesale transactions, returns and refunds for bulk orders are handled on a case-by-case basis.

7. Contact

For return or refund inquiries, contact us at:
Email: support@warehousemart.com